Does this work for phone calls too, or just website chat?
Both! Our Professional and Premium packages include an AI voice receptionist that answers phone calls 24/7. It sounds human, books appointments, and captures caller details—just like the chat, but for incoming calls.
Most clients lose MORE leads from missed calls than website forms. The voice receptionist handles calls when you're busy on site, after hours, or during peak times.
How does the AI chatbot actually work?
We build a custom chatbot trained specifically on your business—your services, pricing, and common customer questions. It integrates directly into your website and engages visitors in real-time conversations, just like a human receptionist would.
When someone visits your site, the chatbot asks qualifying questions, answers their queries, and can even book appointments directly into your calendar.
What if the chatbot doesn't know how to answer a question?
The chatbot is trained on your business information, but if it encounters a question it can't answer with confidence, it smoothly captures the visitor's contact details and lets them know you'll get back to them personally.
You receive an instant notification so you can follow up. Over time, we continuously refine the chatbot based on these interactions to improve its responses.
How long does setup actually take?
Most clients are live within 7 days. The first few days cover the discovery call, competitor analysis, and chatbot build. The remainder is testing, fine-tuning, and going live.
We handle all the technical setup—you just need to provide us with information about your business and approve the final chatbot before launch.
Do I need to change my website or add code myself?
No coding required on your end. We handle the entire integration. For most websites, we simply add a small snippet of code to your site (which we can do for you, or provide to your web developer).
The chatbot appears as a chat widget in the corner of your site—no redesign needed.
What if I don't get 5 qualified leads in 60 days?
We offer a 60-day results guarantee. If you don't receive at least 5 qualified leads within the first 60 days, it's free. We'll continue optimising your system at no extra cost until you hit that threshold.
We're confident in our system and stand behind the results.
Can I cancel the monthly service anytime?
Yes. The monthly fee covers ongoing optimisation, support, and hosting. You can cancel anytime with 30 days' notice.
The chatbot is yours to keep, though without the monthly service you won't receive updates, optimisation, or technical support.
What if my website doesn't get much traffic?
Perfect—this is even MORE valuable for you. When you only get 50-100 visitors per month, you can't afford to lose a single one.
Paul started with under 100 monthly visitors and still captured 9 bookings in month one because we caught EVERY inquiry. Low traffic means each lead matters more, not less.
What's included in the monthly fee?
Everything. Unlimited conversations, ongoing optimization based on your results, technical support, monthly performance reports, and continuous improvements.
No per-message charges, no hidden fees. It's like having a full-time receptionist for a fraction of the cost.
What types of businesses does this work for?
The system works for any service-based small business that gets enquiries through their website or phone.
We've successfully deployed for professional services, home services, trades, and B2B companies. If you take bookings, consultations, or quote requests, this will work for you.